Refund Policy

Returns & Refunds
At Oho Wonder, all our products are customized and made uniquely for you. As a result, we do not accept returns or offer refunds. However, if you receive a defective product or if it is damaged during transit, we will provide a replacement or refund. Please contact us immediately in such cases.

Refunds for defective products will be processed within 7-10 working days via cheque or to the original payment method.

Order Cancellations
Once an order is placed, it cannot be canceled or refunded under any circumstances.

Delivery
Orders can be shipped directly to you, the recipient, or another specified address. Please ensure the correct delivery details, as we are not responsible for delays or non-delivery due to incorrect addresses or locked premises. While we work with reliable delivery partners to meet expected timelines, unforeseen delays may occur.